Stock photograph used as an illustration; it does not show the place, event or people in the story. Photo: Photo: Galen Crout via Wikimedia Commons (CC0-1.0)
A fictional bank app was down for two hours on Tuesday morning. Within the hour, customers reported calls from people pretending to be bank staff offering refunds.
The bank said it never asks for one-time passwords or card numbers by phone. If you get such a call, hang up and call the number on the back of your card.
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